Everything a healthcare business development leader needs.
Nothing they don't.
Built from the ground up for hospice, home health, private duty, and senior living — not adapted from a generic sales CRM.
The only AI voice roleplay
built for healthcare BD.
Reps practice real referral source conversations by voice — SNF discharge planners, hospital social workers, resistant physicians — with AI personas engineered specifically for hospice, home health, and private duty. Directors assign scenarios, reps receive a session link by email, speak their responses, and directors review the full transcript with AI scores and add their own feedback.
- ✓ 30+ AI personas across SNF, Hospital, Physician Office, Senior Living
- ✓ Service line variants — Hospice, Home Health, and Private Duty conversations
- ✓ Beginner, Intermediate, and Advanced difficulty — adapts to rep experience
- ✓ Full session transcript with AI scores across 5 performance dimensions
- ✓ Director reviews session, adds scores, and sends feedback — all in the dashboard
Eight live KPIs.
Always current.
The first thing a director sees every morning. Team average RepScore, total admissions vs quota, cost per admission, conversion rate, and coaching flags — updated every time data is saved. No spreadsheet. No report to run.
- ✓ Real-time team performance at a glance
- ✓ Cost per admission — the metric most platforms hide
- ✓ Auto-generated leadership alerts from live data
One click.
Two hours of prep. Gone.
A complete formatted report — executive summary, full rep performance table, coaching flags with specific recommended actions, and month-over-month trends. Print it or save it as a PDF. What used to take two hours takes one click.
- ✓ Auto-generated executive summary in plain English
- ✓ Coaching flags with recommended actions already written
- ✓ Print or save as PDF on any device
Monday morning.
30 seconds. Fully prepared.
Auto-generated every Monday from live team data. Who to celebrate, who has momentum, who needs coaching, which ride-alongs are overdue. Emailed automatically before the director makes their first call of the week.
- ✓ Specific rep names with data-driven reasons
- ✓ Never miss a coaching moment or celebration
- ✓ Emailed automatically every Monday morning
Every coaching conversation.
Fully prepared.
One click generates a complete coaching report built from this rep's live scorecard data. Executive summary, strengths, areas of concern, root cause analysis, 30-day action plan, and a professionally written email to the rep. Ready in seconds.
- ✓ Built from live rep data — not generic templates
- ✓ 30-day action plan with specific milestones
- ✓ Pre-written email to the rep included
Performance issues.
Handled the right way.
When a rep scores below the threshold for three consecutive months RepScore Health automatically flags it and generates a complete Performance Improvement Plan — eight sections, built from live data, ready to print and bring to HR.
- ✓ Auto-triggered from three months of performance data
- ✓ Eight sections including goals, check-ins, and signature lines
- ✓ Printable and HR-ready in one click
And much more built in
AI Voice Roleplay
Reps practice real referral source conversations by voice with AI-powered personas built specifically for hospice, home health, and private duty BD. The only platform of its kind in healthcare.
1-on-1 Coaching Prep
One click generates what to celebrate, what to address, questions to ask, and commitments to propose — tailored to that rep's live data. Thirty minutes of prep eliminated.
Next Best Action
Every rep profile shows a data-driven recommended action specific to their score, their metrics, and where they are in their ramp period.
Ramp Intelligence
New reps get a dedicated onboarding roadmap with month-by-month milestones and an onboarding checklist — no misleading scores during the ramp period.
Digital Ride-Along Evaluations
Replace paper forms with structured digital evaluations. Results feed directly into the rep's RepScore and coaching profile.
Territory Heat Map
Visualize your entire referral source portfolio on a live map. Hot, warm, cold, and dormant accounts by rep with coverage gap alerts.
Executive Dashboard
A VP-level view across all regions — org trend chart, cost per admission by region, coaching flags consolidated, top and bottom performers, and director drill-down.
Data-Aware AI Assistant
Ask "which reps need coaching this month?" and get real names with specific reasons. Reads live team data and answers like a performance analyst.
Referral Source Intelligence
Every hospital, SNF, ALF, and physician office tracked through 10 relationship stages with last referral date, trend arrows, and recommended actions.
7-Category RepScore
Quota attainment, referral conversion, verified activity, account growth, expense efficiency, documentation quality, and ride-along performance — all in one transparent score.